Travel CRM Software for Agencies, Operators & Planners

Why does the Travel & Tourism Industry need CRM? Tourism is one of the trending growing industry sectors in the world and contributes a significant share of a country’s revenue. Travellers are more aware of their choices, are more price-sensitive and expect a more enhanced travel experience than before. Tour and travel agents are looking to meet this challenge and are involved in a competition to provide better and more personalized service to effectively manage client requirements. Specifically Travel CRM system has become very important to help those in this industry meet these challenges.

Travel Agency Software helps automation in sales automation, follow-ups, Invoicing, Lead Capturing, Payment collections, bonus Points, Vendor Management and of course Intelligent Analytics.

Our IIH Team provides travel agency CRM and also helps in doing Sales follow-ups with the help of the CRM Travel Mobile App. CRM’s SMS, Call, Email, Chat and WhatsApp integration helps you for efficient communications with your customers.

We developed multiple CRM for travel agents that allow you to get a clearer picture of all of the communication with your customers track your sales executive operations and can identify the prospect of business also CRM software gives you a chance to keep better track of who’s interested your services, like you can check interest rate why people are not showing interest as per behaviour you can take appropriate decision to take on board all those unqualified leads.

CRM Solutions for Travel Agencies & Operators

• Tour Operators
• Travel Agencies
• Travel Planners

If you have a tour & travel business without a proper system to manage your customer data and their specific needs, you feel struggling with every sales cycle. We develop travel agency client management software, so you can maintain information about your clients, their preferences, purchase capabilities and buying behavior. This makes it easier for your agents to present the best deal to your customer, and complete the sales smoothly.

We provide advanced CRM for travel agencies, which is designed to manage general business processes & workflows of travel organizations. Travel agency CRM software can handle a large volume of data like leads, customers, travel & tour plans & packages, contact lists, bookings &, etc. The analytics data generated from the Travel software CRM can be used to send promotions to the right target audience for better conversions.

Best CRM for Tour & Travel Businesses

Efficient Inquiry & Lead Management

CRM software for travel agency software is the best platform for managing inquiries. It helps travel agencies in tracking and getting all the appropriate details of the customers immediately. also, this tour & travel CRM software enables you to assign enquiries to any user, without any difficulty. It also helps to manage important contacts and facilitate future relations.

Simplified Task Management

CRM software allows agents to instruct their expected customers. It helps to track and record all conversations with customers. This software gives immediate alerts and reminders for the actions required to be taken by the agents.

Smart Reminders & Alerts

Delight your customers for future business and relations. CRM for travel booking management helps agencies to easily manage all alerts & notifications. CRM software manages the data of all personal details of customers data, Birthdays, last tour etc. CRM delight your customers efficiently.

Secure Multi-User Login System

CRM software for travel agencies allows each & every agent and sales executive to access their login from anywhere so that they can change their complete information in real time. It’s completely cloud-based apps that enable the agent to log in to their account anytime and update information.

When you are using a custom travel booking CRM software, you get access to the office and can connect your travel bookings to the accounting service, receive reports, billing, create invoices, and more. Below, standard features for travel booking CRM software include:

• Customer & Booking details
• Booking confirmations
• Automatic billing
• Payment gateway integration
• Ability to add custom discounts
• Third-party suppliers integration